Testimonials

Testimonials

J & J ORIENTAL RUGS > Testimonials

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“Shopping at J & J Orient Rug Gallery is a warm and welcoming customer service experience. Joshua, his wife Natalie and his brother Joseph have a modern yet old-world charm that is genuine and delightful. Their expertise comes from generations of rug experts and they are happy to share their knowledge. J & J’s rugs are breathtakingly beautiful, the variety is great, and this combination makes browsing this Aladdin’s cave almost intoxicating. I comparison shop and research oriental rugs but there are other reasons, as a result of two experiences that I’ve had, that has made me especially confident to do business with J & J.”

-Michele L., Alexandria, VA

“If you think you have to go to a warehouse or outlet to find a quality oriental rug at a fair price, think again. J&J Oriental Rug Gallery in Old Town Alexandria has it all–a beautiful showroom, gorgeous handmade rugs that you won’t see anywhere else, and a knowledgable, gracious staff that does not push. We bought our living room rug there 10 years ago, and recently went back and bought two more for our family room. Joshua went out of his way to help us stay within our price range and make sure we were happy with our choices, both of which we took home to try out before actually buying. There’s a reason this place has been in business for decades–they have earned a reputation that keeps customers coming back, and they deserve it!”

-Lil C., Faifax Station, VA

“Our family has been purchasing beautiful Oriental/Persian rugs from J&J Oriental Rug Gallery for the past 30 years and we’ve been extremely pleased with the quality of the rugs as well as the above and beyond service that we’ve received. My parents bought their first rug from J&J and introduced us to Joshua years ago and since then we’ve purchased numerous rugs and everyone raves about how rich and beautiful they look in our home. I give J&J two thumbs up and would highly recommend them to anyone looking for the perfect Oriental/Persian rug for your home.”

-Herb H., Alexandria, VA

“I have been a customer for almost 30 years and have bought 11 rugs from J & J.  All the rugs (old and newer ones) are still gorgeous,  and their customer service is great.  I highly recommend them to all.”

-Alexandra M., Falls Church, VA

“I recently bought four rugs from J & J Oriental Rugs.  The selection was wonderful, and I felt the owners were very knowledgeable and honest.  They helped me to find exactly what I was looking for, and the prices were much less than other shops for comparable quality.”

-Rosalyn B., Alexandria, VA

“I purchased a carpet from J&J, which is absolutely beautiful!  They expertly repaired and cleaned my antique rugs.  Their customer service and knowledge is exemplary.  I highly recommend this long-standing Old Town shop.”

-Gail E., Alexandria, VA

“J&J had the nicest location and selection. I bought a few rugs over a couple months from them, each time with no pressure and plenty of good information. Some rugs he didn’t show me because he said it was out of my budget, which I had told him beforehand I didn’t want to be shown a $20,000 rug when I only wanted to spend $5,000. So I appreciated that he respected my wishes.”

-Mr. D, Arlington, VA

“I would definitely go back again a do more business with them. J & J Oriental Rug Gallery was perfect! I had a great experience! They followed up with me, they serviced me, they came to my house and took their time. I didn’t feel like I was obligated to buy because they listened to what I wanted and took their time. They didn’t want to sell me a product, they took care of me. They have really good customer service, honestly. I would definitely go back again a do more business with them.”

-Sam M. Alexandria, VA

“I went to J&J many times and they were very helpful. they fixed my rugs and cleaned them. I was very pleased with the job they did. they have a beautiful collection of rugs.”

-Lida N., Alexandria, VA

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Great place to purchase wonderful antique rugs. Excellent customer service and friendly environment.

-Nathan F., Fairfax, VA

Joseph has a large space with any kind of rug you can imagine.  I went to J & J Oriental Rug Gallery to sell my two Persian carpets and one Turkmen carpet on consignment.  Joseph has very reasonable terms.  Customer service is excellent!

James J., Alexandria, VA

I like rugs and I love old oriental rugs! I love the smell when I step into a lot of old rug stores.  But J&J surprised me on two counts. Not so much smell (slighty musty old wool) and a much larger percentage of really great rugs.

You see, I am accustomed to having to search through piles of rugs to come up with a few interesting rugs, but Joshua and Joseph have an amazing selection of really nice and interesting rugs in their shop! I was overwhelmed a bit on my first visit.

Easy to say, I have a new favorite rug store. My wife and I went in looking for a rug to go in our dining room/area. We came up with a few choices and talked with Joseph about them. We then left to sleep on our choice… When we returned two days later, Joseph said that he had a couple of other rugs that we should look at. WOW! He had picked two others out that suited our wishes even better. It took me only a minute to see that one of the pair was “just right”! And it still is weeks later, just looking so good there! Yah, I have a new favorite rug store. I sure do!

You want a rug, a good, a GREAT rug? You know what I’m going to tell you. GO to J&J!

-Brewer E., Springfield, VA